This post sort of follows the formula we have been working with.
I liked it.
The first two sentences struck a cord with me (empathy). I have been there and done that. And I do sometimes feel housekeeping is an intrusion.
The sunny side is the part about the hotel doing a trial that allows a guest to opt out and how that made her feel (good).
“Someone had taken time to consider the guest’s worldview and asked the question—what if some guest value privacy more than a freshly made bed?”
This shows how easy it is to move from struggle to sunny!